TBI's FAQ's

Contacting Us

Where should I contact TBI?

I’ve emailed you and sent messages via Facebook, why haven’t you replied !?!?

Shipping

What are your Shipping Methods?

I see you have received......... when is mine coming?

I received a shipping email from Oxipay, but haven't received tracking?

Payments

What methods of paying do you have?

Other Questions

Do you grant retroactive discounts on sale items?

When do Pre-Order close ?

I have Pre-Ordered an item and it keeps getting delayed, can I cancel it?